The FASTag readers present at toll-plaza scan the barcode and the toll charges get automatically deducted from your FASTag account. Hence, you can drive through the FASTag lane without stopping. In case you are selling your car or transferring the vehicle’s ownership, it is important to deactivate the FASTag.
To help our readers make an informed decision, we’ve compiled an extensive guide on Which is the Best FASTag in India, covering the top options available in the market.
Why it is Important to Deactivate your FASTag account?
If you’re new to the world of automated toll payments and wondering, ‘What is FASTag?‘ our comprehensive article What is FASTag breaks down its uses, benefits, and functionality in a simple and understandable way.”
Every FASTag is associated with a payment account. In case, you don’t deactivate the FASTag while selling or transferring the car, you might keep getting charged for the toll payments made by the new user.
Moreover, each FASTag is linked to a specific vehicle. In such a scenario, the new user will not get a new FASTag for the same vehicle until and unless you deactivate your FASTag.
How to Close a FASTag linked account?
The easiest way to deactivate a tag is by contacting the FASTag provider’s customer care and raising a request for the closure/deactivation of the FASTag linked account. You can also call on 1033, the helpline launched by the National Highways Authority of India for FASTag related concerns.
How to Deactivate FASTag issued by Axis Bank?
There are two ways to deactivate Axis FASTag issued by Axis Bank:
- Write a FASTag cancellation request from your registered email address and submit it on etc.management@axisbank.com
- Call the Axis bank’s customer care number (18004198585), and raise a request for FASTag deactivation.
How to Deactivate FASTag issued by HDFC Bank?
Follow the steps mentioned below to deactivate HDFC FASTag issued by HDFC Bank:
- Using the User ID / Wallet ID and password, log in to FASTag portal.
- Choose the option of Service Request.
- Select the Generate Service Request option.
- Choose the Request Type as Closure Request to close the RIFD Tag or Wallet.
You can also call on HDFC bank’s customer care number (18001201243), and raise a request for FASTag deactivation.
How to Apply New HDFC Bank FASTag?
Get a brand new FASTag on your upgraded car to benefit from convenient highway journeys:
- Procure over-counter FASTag at nearest HDFC branch.
- Online application at https://apply.hdfcbank.com/digital/fastag#login
- Complete process and make payment.
- New HDFC FASTag will be delivered promptly.
How to Deactivate FASTag issued by Paytm?
Follow the steps mentioned below to deactivate Paytm FASTag issued by Paytm:
- Sign in on the Paytm app.
- Navigate to the 24×7 Helpdesk option.
- Choose the type of issue.
- Raise/add your request to close the FASTag account.
How to Deactivate FASTag issued by Airtel Payments Bank?
To deactivate Airtel Payments Bank FASTag, you can call the Airtel Payments bank’s customer care number 400 or 8800688006, and raise a request for FASTag deactivation.
How to Deactivate/Close FASTag Account Online?
You can also deactivate your FASTag online by:
- Logging in to your FASTag issuer’s online portal.
- Navigating to the “Deactivate FASTag” section.
- Selecting your vehicle and entering details.
- Clicking on “Deactivate FASTag” to confirm.
This will instantly deactivate your FASTag without having to call customer care.
What are the reasons to Deactivate FASTag?
There are several reasons why you may need to deactivate or close your FASTag account:
Vehicle Sale or Transfer
If you sell or transfer ownership of your vehicle, you must deactivate the existing FASTag to prevent the new owner from using your linked prepaid account. This allows them to register a new FASTag.
Damaged or Lost FASTag
If your FASTag sticker gets damaged or you lose it, you should instantly deactivate the tag online or by calling customer care. This secures your account from misuse.
Vehicle Scrapping
When scrapping your old vehicle, deactivate its FASTag right away. Else it can get fraudulently used on another vehicle, causing financial loss and penalties.
Account Security
You can also choose to temporarily deactivate FASTag if your linked bank account shows suspicious activities, or if you don’t intend to use toll roads for long periods.
FAQs on FASTag
Is it possible to temporarily deactivate the FASTag account?
Yes, it is possible to temporarily deactivate FASTag account. To be able to do so, you need to contact the FASTag provider’s customer care number and raise a request for the same.
What are the consequences of selling the car with an active FASTag account?
If you sell your car with an active FASTag account, you would keep getting charged for the toll-payments made by the new user.
Is it possible to deactivate the FASTag account online?
Yes, if your FASTag provider gives the facility of online account deactivation, then you can deactivate it online.
When should I deactivate FASTag account?
You should deactivate your FASTag when selling your vehicle to enable the new owner to register their tag.
What if I sell car without deactivating FASTag?
The new car owner can use your active FASTag causing deductions from your linked wallet/bank account.
Is FASTag mandatory for 4-wheelers?
Yes, since Feb 2021 FASTag is mandated for 4-wheelers. Without it, double toll fees apply.
Why should one get FASTag?
FASTag enables quick automated toll payments, saving time, fuel with online recharges, offers and unified payments.
Conclusion
Deactivating your FASTag before vehicle transfer enables compliance, data privacy and avoids disputes. Both seller and buyer benefit from a smooth transition. It is key to save time, money and prevent future hassles. Navigating the process of obtaining a Temporary Number Plate in India can be complex, but our detailed guide simplifies it, ensuring you’re well-informed every step of the way.
