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FASTag is a simple and easy way to pay tolls without having to stop at toll plazas. It saves time and fuel and is mandatory for all vehicles in India.

What is a FASTag?

FASTag is an electronic toll collection system in India, operated by the National Highways Authority of India (NHAI). It employs Radio Frequency Identification (RFID) technology for making toll payments directly from the prepaid or savings account linked to it or directly toll owner.

It is affixed on the windscreen of the vehicle and enables to drive through toll plazas without stopping for transactions. The tag can be purchased from official Tag issuers or participating Banks and if it is linked to a prepaid account, then recharging or top-up can be as per requirement. The minimum recharge amount is ₹ 100 and can be done online. As per NHAI, FASTag has unlimited validity.

How does FASTag work?

FASTag is linked to the user’s prepaid account and is then fixed to the windscreen of his/her vehicle. With the use of Radio Frequency Identification (RFID) technology, the toll amount is deducted from the linked prepaid account as the vehicle passes through an Electronic Toll Collection (ETC) lane.

What is FASTag

What are the benefits of using FASTag?

  • No waiting in queues at toll plazas.
  • Continuous vehicle movement leading to minimal traffic at the toll plaza
  • No need to carry cash or provide exact change.
  • It saves your time and fuel.
  • Easy to recharge online.
  • Instant SMS confirmation and online statement of toll-tax payments.
  • Instant notification from NETC about FASTag account balance.

What are the documents required to get FASTag?

The documents required to get FASTag include:

  • Registration Certificate (RC) of the vehicle.
  • Passport size photograph of the vehicle owner.
  • KYC documents – ID proof and address proof.

How to get a FASTag?

You can buy a FASTag by any of the following ways:

  • Online – Buy it online and have it delivered to your home.

Simply go to https://fastag.axisbank.co.in, to initiate your application. Alternatively, you could walk in to your nearest Axis Bank Branch and buy a FASTag (payment towards your tag must be made online).

  • Offline – You can also buy it from other banks such as HDFC Bank, ICICI Bank, State Bank of India (SBI), Kotak Mahindra Bank, etc.

What are the charges for FASTag?

The charges for FASTag include a one-time tag joining fee and a refundable security deposit. The joining fee is Rs. 100 including applicable taxes.

How to Recharge FASTag Account Online?

You can recharge your FASTag account online through Credit Card / Debit Card / NEFT/ RTGS or Net banking. SMS alerts are sent to the FASTag holder for toll transactions, low balance, etc.

Here are the steps to recharge your FASTag account online:

  • Visit the official website of your bank or issuer agency.
  • Log in to your account.
  • Click on the “FASTag recharge” option.
  • Enter the amount you want to recharge.
  • Choose your preferred payment method.
  • Enter the required details and complete the payment.

Recharge FASTag Account with Paytm

To recharge your FASTag account online from Paytm, follow these steps:

  • Open the Paytm app.
  • Click on the “FASTag” icon.
  • Enter your vehicle number.
  • Click on “Proceed”.
  • Enter the recharge amount.
  • Choose your preferred payment method.
  • Click on “Proceed to pay”.

Recharge FASTag Account with Google Pay

To recharge your FASTag account online from Google Pay, follow these steps:

  • Open the Google Pay app.
  • Click on the “New Payment” icon.
  • Click on “Bill Payments”.
  • Click on “FASTag”.
  • Enter your vehicle number.
  • Click on “Proceed”.
  • Enter the recharge amount.
  • Choose your preferred payment method.
  • Click on “Proceed to pay”.

FAQs About FASTag

Is there a minimum value for the top-up?

Yes, the minimum recharge amount for FASTag is ₹ 100.

Can I use my FASTag in other countries?

FASTag is an electronic toll collection system in India and is not valid in other countries.

Can I use my FASTag in other states of India?

Yes, you can use your FASTag in other states of India.

Is FASTag mandatory?

Yes, FASTag is mandatory for all vehicles in India.

What if I don’t have a FASTag?

If you don’t have a FASTag, you will have to pay the double toll fee in cash at the toll plaza.

What is the validity period for a FASTag?

The validity period for a FASTag is 5 years from the date of issuance.

Do I have to use a specific lane at a toll plaza for FASTag?

Yes, you will have to use the lanes demarcated for FASTag at the toll plaza.

How can I block my FASTag account in case my vehicle is lost?

If your vehicle is lost, you can block your FASTag account by calling the customer care number of your bank or issuer agency.

Can I use one FASTag for two vehicles?

No, you cannot use one FASTag for two vehicles. You will need two separate FASTags for the vehicles.

How do I get a refund for an unused tag?

If you want to get a refund for an unused tag, you can visit the official website of your bank or issuer agency and follow the instructions provided.

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